Consumer Retail
In the consumer retail sector, we handle logistics from factory floor to shopping floor (and even to the consumer’s door). Our retail logistics services include global transportation from manufacturers, warehousing and distribution to stores, and e-commerce fulfillment. We manage high volumes of SKUs, seasonal inventory fluctuations, and the fast pace of retail replenishment with precision.
We coordinate international freight for retail products – moving goods from overseas suppliers via ocean or air into regional distribution centers. With vendor coordination and purchase order management, we ensure products arrive in alignment with product launches or seasonal promotions. We also provide value-added services like tagging, labeling, and assembling in-store displays in our warehouses, so merchandise arrives at stores floor-ready.
For brick-and-mortar retail, we run distribution center operations that handle everything from apparel on hangers to electronics and home goods. We optimize store delivery routes and schedules, often using cross-docking to speed up the flow and meet strict delivery windows (for example, before store opening hours or during low-traffic times). We can accommodate special projects like new store openings, pop-up shop rollouts, or fixture deliveries with dedicated logistics planning.
On the e-commerce side, as retail integrates with online, we offer omnichannel solutions (as detailed above). We ensure that inventory is visible and accessible for both online orders and store needs. Buy-online-pickup-in-store (BOPIS), ship-from-store, and rapid home delivery options are enabled by our integrated approach. We help retailers fulfill orders from the optimal location and manage efficient returns handling (customers returning online purchases to stores or vice versa).
Throughout, we pay attention to retail-specific needs like handling high SKU diversity, managing peak periods (holidays, Black Friday), and ensuring compliance with routing guides of major retailers. Our IT systems integrate with retail management systems for real-time stock levels and sales data, allowing more responsive replenishment and allocation that keeps up with consumer demand trends.
Benefits to Your Business:
- Quicker Store Replenishment: With efficient distribution and inventory positioning, your stores stay well-stocked with the right products at the right time. Fast-selling items are replenished quickly, reducing out-of-stock scenarios on shelves. This means more sales captured and an improved shopping experience as customers find what they need.
- Seamless Omnichannel Execution: Our logistics enable you to offer integrated shopping options without friction. Customers can order online and receive products at home or pick them up in store reliably. Smooth omnichannel logistics drive higher sales and customer loyalty, as shoppers enjoy convenience and flexibility in how they receive and return goods.
- Cost Containment During Peaks: Retail peaks are intense; we help smooth out costs by scaling operations efficiently. Through seasonal staff increases, temporary overflow warehousing, and optimized carrier capacity, we handle surges without a commensurate surge in errors or delays. You avoid emergency expedites or overstock situations, protecting your margins during critical sales periods.
- Improved Inventory Turnover: We assist in implementing just-in-time and lean inventory tactics so you’re not overstocked on slow movers nor understocked on hot sellers. Products move through the supply chain swiftly from arrival at port to sale, improving inventory turnover rates and reducing markdowns on excess stock.
- Focus on Core Retailing: With a capable logistics partner, your team can focus on merchandising, marketing, and in-store customer experience – the core of retail success – rather than firefighting supply chain issues. We act as an extension of your operations, handling the complex flow of goods behind the scenes so you can concentrate on growing your retail business and delighting customers.